Streamline Your Medical and Billing Records Requests with CareCloud Powered by ChartSwap

Is your office staff spending too much time handling Release of Information (ROI) requests? Simplify the process by directing medical and billing records requests to CareCloud, now powered by ChartSwap. As part of the CareCloud family, you’re already enrolled in this service at no additional cost to you!

Effective today, you can direct all requestors to ChartSwap.com for fast, secure handling of their records requests.

If you are a patient looking to order your medical records or bills please visit:
https://www.carecloud.com/hid-request

Here’s how you can get started:

From now on, simply direct all requestors to ChartSwap.com for all future records requests. This modern, automated process will help your office save time and avoid the hassle of outdated methods.

If you have outstanding requests in process, you can send the patient authorization and request directly to HID@carecloud.com 

How the ChartSwap – CareCloud Partnership Works

Actionable Next Steps

Inform requestors they can submit ROI requests directly through ChartSwap.com, streamlining the entire process with just a few clicks.

Add ChartSwap’s logo and URL to your wesbite for easy requestor access.

Benefits of CareCloud Powered by ChartSwap

Fast Turnaround: Records requests are fulfilled within 48 hours in the ChartSwap portal. Requestors are automatically notified when their records are ready.

Save Staff Time: Say goodbye to manual processes like phone calls, faxes, and mailing. Free up your team to focus on patient care.

Compliance You Can Trust: ChartSwap is HIPAA-compliant, SOC 2® certified, and HITRUST® r2 certified, ensuring the highest levels of data security.

Modernize your office’s records management process by leveraging CareCloud Powered by ChartSwap’s secure, user friendly platform.

Submit a Release of Information (ROI) Request